Leads

People who asked a question but haven't booked yet — reply fast and turn them into customers.

3 min read · 2 sections

What a lead is#

A lead is someone who used the contact form on your booking page instead of booking — "do you do gutters?", "can you come Saturday?". Every one lands in Leads with their name, phone, email and message.

The Leads list
New leads are highlighted. Reply within five minutes — they convert far better.

Work a lead#

  1. 1Tap Call or Email right from the lead.
  2. 2Tap Mark contacted so you remember you replied.
  3. 3When they book, tap Won → Add customer. They move to Customers and you can add their job.
  4. 4If it fizzles, tap Lost. It stays in the list so you can follow up later.

Tip:The number next to Leads in the menu is how many are waiting for a reply. Keep it at zero.

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