Terms of Service

These terms govern your use of Servio. By creating an account you agree to them.

The service

Servio provides tools for local service businesses: a booking website, scheduling, customer records, invoicing, and payment collection. We may add, change, or remove features over time.

Your account

You are responsible for your login credentials and for activity under your account, including any team members you invite. Keep your password secure and provide accurate business information.

Billing

Servio is a paid subscription. New accounts start with a free trial; after the trial your selected plan bills automatically on a recurring basis until cancelled. You can cancel anytime from settings; access continues through the end of the paid period. Introductory pricing, where offered, converts to the standard plan rate after the promotional period.

Payments to you

Card payments from your customers are processed through your own connected Stripe account. Payouts, refunds, and disputes are handled per Stripe’s terms. Servio charges a per-transaction platform fee, disclosed at signup. You are responsible for the taxes you collect and remit; tax rates you configure are applied as entered.

Acceptable use

Don’t use Servio for unlawful activity, to send spam, or to misrepresent your business. We may suspend accounts that violate these terms or that create risk for the payment network.

Availability & liability

We work to keep Servio available and your data safe, but the service is provided “as is” without warranty. To the extent permitted by law, our liability is limited to the fees you paid in the prior three months.

Changes

We may update these terms; material changes will be communicated in-app or by email. Continued use after changes means you accept them.

Contact

Email support@servio.app with any question about these terms.