Getting paid

Servio uses Stripe, the same payment company behind millions of businesses, to move money. Each card payment goes into your Stripe balance (not Servio's), and Stripe deposits it into your bank account automatically — usually within two business days.

Fees are taken out before the deposit, so what lands in your bank is yours. You pay Stripe's standard card fee for each payment plus Servio's small platform fee; both are shown in Payouts.

1. 1On the dashboard, tap Connect bank (it's on the home screen and in Payouts; in the iPhone app it's under More → Payments & payouts).
2. 2Stripe opens. Enter your legal name or business name, address, date of birth and the last four digits of your Social Security number — this is required by law for anyone taking card payments, and Servio never sees it.
3. 3Enter the bank account you want deposits in (routing and account number, or log in to your bank).
4. 4Tap Done. You're back in Servio and the Get Paid banner disappears.

All of them end the same way: the job or invoice shows Paid, the customer can get a receipt, and the money shows in Payouts.

Payouts shows three numbers: Available now (ready to go to your bank), Pending (paid in the last day or two, still clearing) and your recent bank deposits with the date each one arrives. Below that is every payment with its fee.

Open full dashboard takes you to your Stripe account, where you can change the bank account, set a weekly payout schedule, download statements or handle a dispute.

Open the paid job or invoice and tap Refund. The full amount goes back to the customer's card — it usually appears on their statement in 5–10 business days — and the job or invoice goes back to unpaid. Servio's platform fee is returned to you as well.